Social engineering is still one of the most common means of cyber-attack, primarily because it is highly efficient. To criminals, the user is the weakest link in the security chain. Social engineering is one of the biggest problem in IT security today. It’s so effective because it targets at the human level as opposed to the technical level. While you can patch up technical vulnerabilities, it’s way harder to address vulnerabilities caused by human error. An education process is vital for end users to understand the dangers of social engineering and to avoid falling for such scams.

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